22 10, 2015

Dropped External Portable Hard Drive

By |October 22nd, 2015|Data Recovery|0 Comments|

Dropped (USB)External Portable Hard Drive
It’s not uncommon to hear of dropped external portable hard drive. You would actually be surprised as to how common this does happen. There are a few things that can increase (or perhaps diminish) your chances for a successful data recovery.

Regardless of the enclosure, internally hard drives are very delicate and have have very precise moving mechanical parts that need to function properly in order for your computer to access your data. A dropped external portable hard drive even from a short height can have serious consequences. If you do drop an external hard drive, and you hear any noises such as clicking, ticking, beeping or buzzing, there’s a good probability that some type of internal damage has occurred.

What Happens When a Hard Drive is Dropped?
In a perfect world a dropped external portable hard drive best case scenario would be damage to the external case and no internal damage. In the real world there usually is more internal damage. A common scenario could be the heads getting stuck to the platters due to the impact of the fall. This alone could prevent the hard drive from spinning, and could even do damage to the platters themselves.
When a hard drive is spinning, the read and write heads hover on a wisp of air approximately 1/10th of a human hair just above the surface. As you might imagine, a serious drop could cause the heads to make contact with the platters. If this happens while the drive is spinning, this could spell bad news. In some extreme cases, the damage can be so sever that it makes attempts at recovery difficult and even impossible in some instances.
What Not to Do After the […]

23 09, 2014

The Hard Drive Data Recovery Freezer Trick

By |September 23rd, 2014|Data Recovery, Uncategorized|0 Comments|

The Hard Drive Data Recovery Freezer Trick
Ahhh, the old “Freezer Trick”. When you Google The Hard Drive Data Recovery Freezer Trick the top result is some sort of ‘lifehack’ on how to save your hard drive. This particular page had 8 thorough steps on how to place hard drive in zip-loc baggy etc. Ay, ay, ay….With very little chance of success with this ‘hack’.  I’m really quite surprised that this myth is still perpetuated in 2016.

This may have been much more effective ‘back in the day’ so to speak; however, hard drives have made leaps and bounds in efficiency, capacity, speed and manufacturing. One of the basic ideas behind the hard drive data recovery freezer trick. A hard drive that may have been running excessively hot or getting hot very quickly is that by cooling down the drive. You could possibly keep the drive cool just long enough to grab some important files off of the drive. Another lesser circulated theory is that the cold hard drive could make the metal components contract just enough to provide a work around for a bad solder joint or possibly ‘unfreeze’ a stuck component (No pun intended). Hard drives are manufactured very different than ‘back in the day’, with tighter tolerances, different materials and of course built with every cost cutting measure possible.


Lifehack Article
Upon further Googling you will see much more reliable information on how and why this is *not* a good idea if your hard drive contains valuable information.The responses on the Lifehack article were overwhelmingly negative. This is just not a viable technique for recovering data from current hard drives. To the contrary, it could actually make matters much worse due to condensation forming on the platters […]

26 08, 2014

Data Recovery Services Cost How Much

By |August 26th, 2014|Data Recovery, Uncategorized|0 Comments|

Data Recovery Services Cost How Much

Data recovery is a unique service that is rarely thought about until a situation arises in which it is needed. At that point, it can quickly go from zero to sixty in an instant. Suddenly you realize the value of everything on your hard drive that you can no longer access. A flood of thoughts race through your mind, and your ‘files’ may flash before your eyes. Your documents, your email, your photos, music, or perhaps more seriously, data that is absolutely critical to maintaining your business.

Throughout the years, I’ve explained the data recovery process across the spectrum from people who have simply lost their “Sims” characters, to Fortune 500 companies who are in much more dire situations and need the multi-million dollar contracts, financial spreadsheets or patient information that can only be found on their hard drive or server.

I worked the phones for quite a few years here at ECO Data Recovery, and more often than not people did suffer from some form of ‘sticker shock’ when calling for data recovery prices. If only I had a dollar for every time I heard “ I can buy a new computer for that price!”

Data Recovery Services Cost How Much  Truer words were never spoken. If I were to find myself in this predicament and deciding between a new computer or my data was my concern, by all means I would buy a new computer as opposed to paying for a data recovery service. The only person who can accurately place a ‘dollar worth’ on their data is the owner.

In some cases the urgency may not be felt until you need to get to a contact in Outlook, or possibly […]

22 07, 2014

What is RAID Data Recovery for RAID Servers

By |July 22nd, 2014|Data Recovery, Uncategorized|0 Comments|

What is RAID Data Recovery for RAID Servers
What exactly is a RAID? Most people will automatically think of the popular insect spray. However in the I.T. field it has a very different meaning and a much more significant purpose. RAID stands for Redundant Array of Independent Discs. (We also have more information located here on our RAID Data Recovery page.)

Levels of RAID

Keep in mind that ‘redundancy’ is the key word here. There are various levels of RAID as well, such as RAID 0, RAID 1, RAID 5, and RAID 10 etc. Ironically with a RAID 0 configuration,  there is actually no redundancy at all. A RAID 0 consists of 2 or more drives in a ‘striped’ or ‘spanned’ volume. In this case the data is written to the spanned volume of drives. A very basic example would be, if you have 250GB  SATA drives x 2 in a RAID 0 configuration, and you are storing a database on the RAID, the database is ‘striped’ or written ‘across’ both drives.

Well in the event of a hard drive failure, which does happen more often than most people think, all of the data that is stored on that array is inaccessible, since it has been spanned across both drives.

If there was mission critical data stored on any hard drives configured as a RAID 0, and one drive suffered a failure, a data recovery service would require both hard drives in order to recover the data due to the nature of how it is written to and spanned across the hard drives.
A RAID 1 provides a bit more security as you will have at least one drive that ‘mirrors’ the other. This is a great fail safe […]

3 03, 2014

High Capacity microSDXC Cards by SanDisk

By |March 3rd, 2014|Data Recovery, Micro SD Cards Data Recovery|0 Comments|

High Capacity microSDXC Cards by SanDisk
Wow! I remember when the rapid growth of of higher capacity USB Flash drives always seemed to be a hot topic among my fellow I.T. workers. Not to date myself, but at that time I worked at an I.S.P. that provided ‘dial up’ internet access and web hosting. Believe it or not, it was only about 12 or 13 years ago that people would check their local telco website to see if ‘high speed’ DSL was  available in their area. That was here in South Florida which at the time was attempting to brand itself as ‘The Internet Coast’.

Around the same time, having 4MB USB Flash Drive or SD Card was considered cutting edge. The data storage field has advanced along the same rapid pace that internet access and speeds has grown.

SanDisk just announced on February 24th 2014, that they have released the worlds highest capacity microSDXC memory card with 128GB of storage. Now they are available in 128GB.
I simply used the dial up access analogy earlier as a basic point of time reference as I can imagine that in the not too distant future, we will be looking back and and wondering how we ever survived with only 128GB of storage available on a microSDXC Card.

Consumers can now easily store 16 hours of Full HD video, over 7,000 songs, more than 3,000 photos and over 100 apps all on a single removable SD card that’s just about the size of a postage stamp. This also says something about our need for mobility, large amounts of data and having a world of information literally right at our fingertips. Basically SanDisk has increased the storage capacity of microSD cards 1,000 […]

22 01, 2014

Data Recovery Software When and When Not To Use

By |January 22nd, 2014|Data Recovery|0 Comments|

Data Recovery Software
When and When Not To Use
There has been some amazing advances in data recovery software throughout the years. I would have to imagine that not too long after computers and digital storage were invented, someone realized the very real and urgent need to recover files from a damaged hard disk drive. (Not to mention floppy disks, which at that time, 1.44MB was certainly a viable amount of storage).
What are Deleted Files?
Fact: With most Windows Operating Systems, deleted files can generally be recovered providing that the files have not been ‘overwritten.’

In layman’s terms, if you delete a file under a Windows Operating System, and empty the recycle bin, it is still residing on the hard drive. (Not to be confused with simply right clicking on items in the Recycle Bin and selecting ‘restore’ which undoes the deletion.) Deleting the file simply shows Windows that there is now that much more storage space. However the ‘pointer files’ that show Windows where the file is located are now gone. Think of it similar to the Yellow pages, or an address book for your Windows files. There are numerous, consumer level software packages available that can recover a deleted file in working condition.
What is Raw Format?
With some software, the recovered files will be in a ‘raw’ format, with the the files being renamed “File~1xx”, File~2xx”, ‘File~3xx” x thousands and thousands for example. However when the proper steps are taken, the files in fact should still be there. Going through these often foreign sounding file names may be a real task. However, compared to the alternative of not having the files at all, it also may be considered a blessing.
What is a Formatted Hard Drive?
Even if a […]

20 01, 2014

Data Recovery for USB Flash Drives

By |January 20th, 2014|Data Recovery|0 Comments|

Data Recovery for USB Flash Drives
Digital storage (i.e. Hard Drives, SSD, USB flash/thumb drives, servers) has made significant advances in capacity, speed, price, availability, and possibly even reliability. Although anyone that has been the on unfortunate side of a crashed or inaccessible hard drive would probably say otherwise. In fact, Data Recovery for USB Flash Drives or solid state hard drives can bring about its own set of unique challenges and methods for recovery.

Some local ‘big-box’ stores that are “Always Low Prices” are advertising a 16TB Buffalo Drive Station that can be configured for RAID 0, RAID 5 or RAID 10.  I’m not sure why I’m even surprised that these retailers are offering this amount of storage for what is most likely home consumers. But more and more people are archiving larger amounts of data each and every day. This includes both businesses and home users. has a pretty neat Infographic showing the evolution of digital storage. This article was published in 2011, so things have evolved even since then of course.

The data recovery industry has seen some signification changes.  In just the past few years alone there has also been significant advances made in recovering data from hard disk drives, USB thumb drives, SD Cards, and basically anything that stores digital data.

While storage capacity is increasing exponentially, the actual physical size of some of these dives have become considerably smaller.
Once again not to date myself, as I do remember using multiple Floppy Discs to store files that were larger than 1.44MB, I remember being “blown away” when I could carry a 256MB Flash drive in my pocket. 256 MEGABYTES!!




Take a look at this tiny USB Flash Drive
I found at

Over the past few […]

13 01, 2014

Data Recovery Services Not just for businesses

By |January 13th, 2014|Data Recovery|0 Comments|

Data Recovery Services Not just for businesses
It seems like now more than ever, we are seeing hard drives come in for data recovery, in which family photos are considered ‘critical data’. As a father myself I can certainly understand the value of that data. Pictures of your children or perhaps a late relative are exactly the type of data that really just cannot be recreated. A few years back it seemed that nearly every other telephone call was from a distraught parent who was told by their ‘computer guy’ that they had a hard drive crash, and that data recovery was the only solution.

Today most computer repair services advertise data recovery services which may or may not be a their ‘forte’ so to speak. (It’s not too terribly uncommon for a well meaning, but inexperienced computer technician to run data recovery software on a physically failing hard drive. This can have devastating effects and make recovery difficult, expensive and in some cases, impossible.

I distinctly remember someone telling me: “The first 5 years of my twins’ entire life are on that hard drive!!”

To the owner, this data could be  basically considered priceless and is just another example of “You don’t know what you’ve got ‘til it’s gone.”

Put yourself in this position….  For 2 years now you have been backing up all of your digital photos to your external back up hard drive from your digital camera. The kids’ birthdays, family get together and holidays maybe even pictures of Uncle Joe, who unfortunately is no longer with us, are all stored on that hard drive. These are ‘priceless’ memories.

Hard drives have been increasing in storage capacity, speed, ease of use, etc. etc. Basically almost everything has […]

9 01, 2014

Noisy Hard Drive

By |January 9th, 2014|Data Recovery|0 Comments|

Noisy Hard Drive Could be Trouble
Noisy Hard Drive Could be Trouble. However, when powering on your computer occasionally you will hear very slight noises coming from the hard drive, this is normal. The drive will get power to it, and spin up to the proper speed which is usually between 5 and 10 thousand RPMs. The RW head is connected to an actuator arm and hovers slightly above the surface of the media, which is also known as the platters, once the drive has properly spun up to speed. (The amount of space between the RW heads and the actual platter itself is about 1/10th of a human hair!) That’s basically a very, very thin wisp of air. With these tight tolerances there is not much (if any) room for errors or mechanical instability.
Noisy Hard Drive could Indicate a Head Crash
It’s well documented that if the RW heads do make impact with the platters as they are spinning at thousands of revolutions per minute, that depending upon the location and the extent of impact, this can have severe and sometimes catastrophic results.

In some cases the data can basically be etched completely off of the platter making chances for data recovery difficult and in some extreme cases, downright impossible.

Unfortunately, many people will find out all too well exactly how a hard disk drive works after they have had one suffer from a mechanical failure, which is commonly referred to as a ‘head crash’. This terminology can be slightly misleading as even though you hear the heads inside the hard drive clicking, they may not have made impact with the platters. This is also where you start to realize that all of your hard work, family photos, company information, email […]